All your questions, answered

Membership is available to Australian residents aged 18 years or over.

Join online by creating an account with your name, email, mobile number and birth date. It only takes a moment. You will be asked to verify your mobile and email. Simply click the Join Rewards link at the top of this page

Log in to your account using your email address or mobile number. There are no passwords to remember. We’ll send you a one-time code to securely access your account.

A link to download a digital membership card is included in your membership confirmation email when you join, ready to add to your Apple Wallet or Google Wallet.

You can also log in to your account to download it again at any time by clicking Member Sign In at the top of this page.

You’re always welcome, subject to table availability. Show your digital membership card to the front desk when you arrive. The team will add your membership details to your table.

Simply make a reservation using your member details — the same name, email and mobile number. Or if you are walking into a venue, just show your digital membership card when you arrive. Our team will let you know what member menus or experiences are available at that venue.

Dining credits can be used across Hunter Street Hospitality venues.

Other benefits, including member menus, early week dining, and special experiences, intentionally vary by venue and change from time to time. All menus are subject to change and availability.

Visit the Member offers page to see what is currently available.

Early week dining experiences give members more reasons to gather earlier in the week. They may include set menus, chef’s specials, curated combinations or other venue-led offers.

To check out what offers are currently available across our venues visit our Member offers page.

From time to time, members may receive early access to selected events, key dates or special dining experiences before they are released more widely.

We will email you any applicable Dining Credit as a digital voucher. You simply show the voucher to the front desk of the venue, and they will apply the Dining Credit to your table.

Tell the front desk when you arrive that you would like to use your Dining Credit. You simply present the digital voucher to the front desk of the venue, and they will apply the Dining Credit to your table.

The Dining Credit will be deducted from your bill at the end of your meal.

To receive the Welcome Dining Credit, you must have provided a valid email address.

Your Welcome Dining Credit will be emailed to you within 7 days of joining. The expiry date will be shown on your digital voucher.

To redeem your Welcome Dining Credit, present your Welcome Dining Credit voucher to the front desk on arrival at the venue, and they will apply it to your bill for that visit.

The Welcome Dining Credit voucher will not be replaced or extended if unused, deleted, lost or expired.

Please allow up to 7 days from joining for your Welcome Dining Credit to arrive. Check your junk or spam folder, and confirm that the email address in your account profile is correct.

If you are still unable to locate it after 7 days, please reach out to us at:
rewards@hunter-street.com.au

To be eligible, you must have been a member of Hunter Street Rewards at least 7 days prior to the commencement of your birthday month.

If you join the Hunter Street Rewards after that time, including during your birthday month, you will become eligible for the Birthday Dining Credit from the following year.

To receive the Birthday Dining Credit, you must have provided a valid email address.

Your Birthday Dining Credit will be emailed to you on the commencement of your Birthday Month.

To redeem your Birthday Dining Credit, you need to present your Birthday Dining Credit voucher to the front desk on arrival to the venue, and they will apply the Birthday Dining Credit to your bill for that visit.

The Birthday Dining Credit voucher will not be replaced or extended if unused, deleted, lost or expired.

Check your junk or spam folder first and that you have the right email address in your account profile.

If you are still unable to locate the voucher, after the commencement of your birthday month, please reach out to us at:
rewards@hunter-street.com.au

You can get in touch with our reservations teams via email or phone

Contact details are found on our individual venue location pages.

Our team will be only too happy to assist you.

If we haven’t been able to answer your questions above, we would love to hear from you.

You can get in touch with us by simply emailing at:

rewards@hunter-street.com.au